We want to continue supporting you as best we can during this uncertain time so we will be offering our regular classes online. Whilst adhering to social distancing guidelines you will now be able to join your favourite classes from the comfort of your home.
Join us on TeamUp to view our class schedule and book onto a session with either George or Charlie. All you need to do is click the button below and enter your email and create a password to set up a customer account.
Step-by-Step instructions on how to use TeamUp and access classes via ZOOM
2. To book through Teamup please select the book button (as shown in the image below). Please fill in all contact information and follow step-by-step to be taken through to the GOCARDLESS payment system.
PLEASE NOTE WHEN MAKING PAYMENT IT WILL MAKE REFERENCE TO SETTING UP A DIRECT DEBIT. THIS DOES NOT MEAN THAT THERE WILL BE MONTHLY PAYMENTS, YOU WILL ONLY BE PAYING PER CLASS UNLESS SUBSCRIBED TO A MONTHLY PACKAGE.
Once you have created your account you will receive a link via email 30 minutes before the class is due to start. Once you’ve received the link please log into your zoom account and select join a meeting. Enter the link and select join. This will add you into the class where the teacher will take over.
Any problems with ZOOM please contact our team on firstname.lastname@example.org
Parking spaces are available outside each of our clinic buildings. Please arrive 5 minutes early for an assessment appointment as you will be asked to complete a consent form prior to entering the treatment room. Bring along any referral letters, scans, reports that you may have.
Please wear comfortable clothing to your appointment. You may be asked to remove clothing so all relevant areas can be examined. If you are presenting a limb injury, please bring a pair of shorts or a thin strapped top to make it easier for your therapist to examine or you may be asked to change into a pair of shorts privately in the treatment room.
Payments must be made on arrival. The charges for each appointment type are shown on the appointment selection page. If you qualify for a known discount or would like to redeem a voucher, please notify a member of the reception team on arrival for your appointment. Payment to insurance companies are dealt with directly.
If you have health insurance you need to check with your insurance company that your treatment is covered. Please bring the relevant details with you including your policy number and claim/authorisation number. Treatment costs not covered by your insurance will need to be met in full on the day of treatment. All policy excesses must be disclosed and paid for on your initial visit.
24hrs notice must be given if you wish to cancel your appointment. Failure to do so may result in a charge being raised for the appointment.